Dispatch, Shipping and Customs Information

Order Dispatch

We aim to dispatch all orders within 24 - 48 hours from when an order is received. Orders received on a weekend will usually be dispatched on the next available working day.

UK 

We provide free tracked shipping via Royal Mail for all UK orders which aims to deliver within 3 - 5 days from order dispatch. We also provide a Royal Mail Express tracked shipping option which aims to deliver within 1 - 2 days from order dispatch. A tracking number will be provided to the customer once an order has been dispatched. 

Europe 

Shipping to European countries is available for £9. Exact shipping timeframes can vary depending on the country and the specific country region, however our European customers can expect to receive their orders within approximately 3 - 5 working days from dispatch.

Rest of World

Shipping to other international countries is available for £17. Exact shipping timeframes can vary depending on the country and the specific country region, however our international customers can expect to receive their orders within approximately 5 - 10 working days from dispatch.

Customs and Import Duties

All customers outside the UK will be responsible to pay any import duties and or local taxes that may be applicable in the destination country.

If you have an enquiry about shipping or would like to enquire about shipping to your specific country or region within a country, please contact us at info@convoyuk.com